FAQs
How much do you charge?
Sessions are £50 for a 50-minute session. I offer sessions: • Face-to-face from my home in Newhaven • Via video call (Zoom) • By telephone I currently accept payment by cash or bank transfer. Payment can be made either in advance by bank transfer or on the day in cash.
How do I make an appointment?
Your first step is to book a free 20-minute introductory call. To do this you can either call me or send me a text on my mobile: 07866-960396 Please leave your name and contact details and when it is best to contact you. Or you can send me an email: Lynnem.counsellor@gmail.com I will respond to your enquiry within 24 hours on a weekday.
Free 20-minute introductory call
This is a chance for us to get to meet each other and for us to discuss why you are seeking counselling. I will talk briefly about how I work, and I can answer any questions you may have. You can either decide to book a first appointment straight away or you can take more time to think about it and get back to me if you would like to go ahead.
When can I come?
My hours of work are: Monday: 12.30 – 19.00 hrs Wednesday: 10:00 – 19.00 hrs Friday: 10:00 – 17.00 hrs You may contact me at any time outside of my working hours and I will respond within 24 hours on a weekday. If I do not answer the telephone I may be with a client or working elsewhere so, please leave a message and I will contact you as soon as possible. My mobile number is private and will not be answered by anyone else.
Where are you and where do I park?
I work from home in Newhaven. There is plenty of free parking in my road or in neighbouring roads, especially during the day. I am situated very close to Newhaven Town railway station (approximately 10 minutes’ walk) and the nearest bus stop (no. 12) is approximately 5 minutes’ walk with its frequent services to Brighton, Seaford and Eastbourne.
What happens at our first counselling session?
At our first session I will ask you for details about yourself, your lifestyle, health, personal history, why you have come for counselling at this time, and what you hope to achieve from the counselling. I will also talk about the way I work and cover things like confidentiality, fees and my counselling agreement.
How many sessions will I need?
The number of sessions depends on what you have come to counselling for. You may find that, for example, 6 sessions provide enough support for what you need right now. Or you may feel that having counselling on a more long-term basis offers you the opportunity to explore things in greater depth. There is no right or wrong way – it is very much your choice and what feels right for you, your circumstances, and your budget. Each counselling session lasts for 50 minutes and is usually held on a weekly basis. Once you decide to go ahead with counselling, your regular counselling time will be yours as long as you wish to attend the sessions. Periodically we can have a review when we step back and see whether you are finding the sessions helpful and whether you wish to continue or not.
Is counselling confidential?
Yes, confidentiality is an essential part of our counselling relationship. All that takes place between us each session is treated with respect and discretion. There are exceptions to this which will be explained at our first session.
Bernard and Manny
Bernard and Manny share my living space but will not enter the counselling room during our session. They are very friendly and will probably want to greet you, but please let me know if you do not get on with cats; and of course, this could be a problem if you are allergic to cat hair.
